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krenaecollection.com

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 980-867-8077 or send us an email at krenaecollection@gmail.com

FAQ

 
How do I track my order?
We will provide your tracking number once your order has been shipped.
 
 
 
What are your delivery options?
We ship through USPS 
Standard 3-5 business days
Priority 2-4 business days
Express 1-2 business days
 
 
 
How do I return an item?
If you receive a defective item, please email krenaecollection@gmail.com for return address.
Do you provide International delivery?
YES!

 

 

 

What is your returns policy?
Unfortunately we do not accept returns/refunds, however you are allowed to exchange your order within 5 business days.